The man called for help because he was in distress. Officers arrived, but instead of assisting, they treated him like a suspect. He tried to explain his situation, but no one listened. The tone shifted immediately.
The officers ordered him to comply with commands that made no sense.
Confusion turned into fear as they placed him under arrest. Bystanders questioned why someone asking for help was being detained. The answer never came.
Later review showed the arrest had no legal justification. The department faced backlash for the response. What should have been aid turned into harm. And the call for help became a case study in failure.